ALL of the staff at McKenney are Awesome. Thank you all for a Great Car buying Experience.
Phil was a great salesman, not pushy, let us look over some vehicles and allowed us our choice. He presented his file to the manager whom assisted us very well also. The car maintenance staff and mechanics did a wonderful job in completing work that needed to be done to make our car safe and proficient for the road. Thank you for your service to us. It was excellent and we truly appreciate that. We have purchased a car from you before and came back due to the excellent service we received in 2007. We also recommended you to others.
Always a good experience at McKenney Chrysler Jeep Dodge.
I will always say to anyone who wants to purchase a Chrysler,Dodge or Jeep product. Before you buy any, try McKenney
The Service Department was closed when my new vehicle was picked up; however, I was contacted by that department within the next couple of days. The whole team at McKenney Dodge was so very nice and helpful through every process of the new truck purchase. I am very pleased with the overall experience and will definitely be back for all future purchases without hesitation!
Excellent work and professional courtesy!
I am always treated very well and the staff is friendly weather I'm having an oil change or need more extensive repairs. I have never felt that a service/repair that was suggested was not truly needed. I will always come to McKenney's to have my car serviced.
The put on a new tire and did it in a timely fashion plus gave me a fair price. It was a new Dodge Journey that got a bulge in the tire from probably hitting a chuck hole.
It was raining the day I picked up the car and the service department retrieved my car and pulled into the covered bay area so I wouldn't get wet. Good job!
It was very crowded the day that I was in but they got me out of there within about 45 minutes. I was very pleased with that.
I am 66 and have purchased many, many new cars during my lifetime. This was the best purchase experience I have had to date. Great organization.
This was the 15th or 16th car or truck purchase me and my family have made since 1988. All of these vehicles were purchased with the help of Danny Craig. Since 1988 I have bought all of my cars from him except a Chrysler convertible that at the time he could not help me with. All of these experiences have been excellent. Thanks Danny for all your help.
This survey does not necessarily apply to me because I bought a car not had one service. Brad Smith was my salesman and did an outstanding job. He was very patient in explaining every detail.
Jay, ln the service dept was very friendly, helpful and very knowledgeable about my problem with my Jeep Liberty.
I am 62 years old purchased quite few vehicles during this time this probably best experience i have had in working with a dealership had no hassles thanks
Chris always gives me great customer service. My work schedule is always changing, so most of the time I only give a day or two notice when I need my Jeep serviced. I also prefer only Kenny to work on my Jeep,because I trust him to always do right by me. I travel alot,it is very important for me to know that my car has had Top Shelf service. Needless to say I am not the easiest customer to work with. So please give Chris and Kenny a BIG THANK YOU, because they are what keeps me coming back. Thank you, Chelly F. and my 2005 Blue Jeep Liberty
Errol is my preferred mechanic and he is the best!!
Mr. Pearson continues to provide excellent customer service. All questions were answered and vehicle was serviced promptly!
As always the service personnel were the best and the service was great. We plan to stay a loyal customer.
Your staff is the best. I love them all. They make me feel like part of family.
Staff is knowledgeable and friendly. The auto technicians do an excellent job every time.
John was very professional, explained the service & cost (I didn't need to use the card I had received in the mail). Waiting was less than I had expected on a Saturday morning.
As always the service department (Chris) was courteous during check in and while I waited on my car to be serviced. He was also able to work in a transmission service which was not pre-scheduled. Hats off to the McKenney team...AGAIN. We love you guys!
Brad did everything that he could to help us get our new car.
The service department, Jay, continues to exceed my expectation. Every service tech is very friendly and yet professional. Good job in rounding up such a great group.
I inquired about getting a price on a part for the interior of the van and getting an additional key made for my van and I was pleased that they had that for me when discussing what my van needed. Very efficient!
I will not take my vehicle anywhere else for service..You all are the best..I'm very satisfied with all that you do.
The internet sales representative that I dealt with (Paul) was tremendous. I really appreciated how quickly he got in touch with me, and how he made it a point to talk to me when I came in. Sales representative that I dealt with was very good as well. Went the extra mile (literally) to make the sale, and I appreciate that.
My Service Advisor (Crystal) was excellent. She was helpful and got me in and out very quickly.
The new lady in service was very friendly and easy to talk with about my car.
Crystal was amazing and a pleasure to work with!
I had a 1990 jeep for 10 yrs, and now have a 2000 Jeep, which both were bought at McKenney Jeep in Belmont, North Carolina and have had my work done there all these years. I have been completely satisfied.
Excellent service, good price. That's why I have my service done here.
Service Writers / advisors were VERY professional and are doing a GREAT job of assisting all customers..........thanks Chris
The service guys have been a pleasure to deal with
As soon as I pulled up, the technician was ready to get started! Awesome!
Service dept. is very important to me, that is why I chose the dealership in Gastonia.
Everything is always top notch at all McKenney dealerships. I have dealt with the Chevy, Honda, and Dodge dealerships. Only dealerships in the entire area where I would purchase and service a car
Great customer service! The service manager Chris came to the place where my battery died, jumped it, and then fixed the issue in a quick time frame. Just excellent service!
Would like to commend Jay for providing good service during my last 2 visits.
John Pearson was very friendly and professional. As far as I can tell at this point,
everything is working fine-will be able to tell when my inspection is done within the next few wks.
Glenys A,Gastonia NC
I thinks the guys at mckinney did a terrific job.....danny craig has
helped me through other purchases and did a outstanding job!!!!!!!!!!!!
Douglas H,Blacksburg SC
Tracey was very helpful and patient during the buying process. I will certainly be back for more.
Lawrence T,Stallings NC
Problem resolved on a timely manner, even with me giving a pretty broad description of what it was.
Patricia C,Gastonia NC
John followed up with me on the phone and did a great job!
Elaine S,Belmont NC
We have been going to Mckinneys for years and have always had great sevice. Always clena and sales people always courteous.
I've bought a lot of vehicles in my time,including Chrysler Products, but I have never been traeted the way Mckenney Chrysler has treated us with the purchase of the 200, they are outstanding & thanks to all of you.
James R,York SC
Excellent service and communication with service rep. John is always very nice to work with.
Keith S,Gastonia NC
Chris did a great job explaining things and keeping me informed as to what was going on. This was my second great experience and Chris was a great help both times.
Kenneth C,Charlotte NC
Service is always great and Jay does a great job of taking care of me
Buddy C,Stanley NC
I am always pleased with the service I receive here.
As a single woman, I am very conscience of where I go and
McKenney has always treated me right.You guys are the best
and I really do appreicate that. Thanks for that!
Sonya T,Mt Holly NC
We were treated like special people who were highly
favored. The "office folks" - Jay, John, Chuck were very
nice, and handled the interpersonal interaction with professionalism and
genuine friendliness. It was a pleasure and an honor.
Angela R,Mt Holly NC
Jay was great in locating a power seat for my 96 Ram 1500.
Ricky, the technician was outstanding as he installed it perfectly.
He even painted the seat frame for me . Ricky was also very
informative in answering some questions that I had. Both are an
asset to your dealership.
Thanks again for the great service.
Steve P,Gastonia NC
Jeep now drives like a new vehicle. It is a pleasure to drive once again.
James S,Lincolnton NC
The people in service always makem you feel very appreciated not just a customer
Pennelope H,Kings Mt NC
Everything was done for me, I just enjoyed the whole experience.
Carolyn B,Wooster OH
Service was great!!
Linda B,Belmont NC
Luther D,Kings Mt NC
Jay is always great to work with. Has a positive attitude.
Buddy C,Stanley NC
The guys in the service department were wonderful, especially Jay. Thank you!
Shirley S,Gastonia NC
I didn't know dealerships like this existed. I thank you very much. Staff very knowledgeable and friendly. I highly recommend it!
Cathy B,Shelby NC
This is the best dealership!! I have some credit issues and needed one of those 2nd chance loans..Josh Collins, Dick Perkins and Steven did everything that they could to make sure I got my loan and as close to the deal I wanted as possible. Plus, after I was approved, they held my truck for a week, until I received my tax refund. They are very professional and at the same time being very friendly and making you feel like family. I would recommend this dealership to anyone and will definitely return here when it is time to purchase my next vehicle! Much Love Kieya!!!
I LOVE the jeep! It's perfect for me. Your salesperson had shown me other vehicles before, but I think he read my mind about this one. Also I would like to point out that your service department is great. Thanks!
John T,Kings Mtn. NC
DANNY CRAIG IS A GREAT SALESMAN,HONEST AND DETERMINED TO FIND THE RIGHT VEHICLE AT THE BEST PRICE.WE WOULD RECOMMEND HIM AND MCKENNEY DODGE.
Susan B,Gastoia NC
Great staff in the Service Department. Chuck was extremely helpful and is a true asset to your organization. I will be back to purchase a car soon!
Matt R,Shelby NC
Buying at McKenney Dodge Chrysler Jeep Ram was a positive experience for me. I felt very confident with experience of the sales person,
Gerald Morrison, as well as other staff members that I dealt with.
Josef B,Gastonia NC
Thank you for your complete assistance and patience as I made my selection I greatly appreciate Gerald Morrison and David Polk's assistance in my purchase I value and trust their input into my intended purchase as I came there after weeks of trying to decide to purchase a used or new car and I feel I got a great car at a price that will be very managable with my budget. Thanks you for a great experience
Linda R,Clover SC
This is only dealership that I feel totally comfortable with. They treat me fairly and are totally honest. (This is my 2nd car with McKenney)
Briget B,Gastonia NC
i just want to thank danny craig for helping me purchase this vehicle...he did a excellent job....thanks again..
Douglas H,Clover SC
You guys are exceptional....thank you and keep it up!
Elizabeth H,Kings Mtn NC
Danny and the entire McKenney team are always fabulous to work with!
Dean S ,Matthews NC
Between the excellent service provided by Dick Perkins and Danny Craig along with the hospitality of the rest of the dealerships staff I personally could not ask for a better shopping experience! Thank you guys! Steven Wrenn, Proud new owner of a 2011 Nitro!
Our Sales Associate, Brad Smith, and his Sales Manager, David, were a pleasure to work with. Brad is the best sales person my wife and I can remember working with,
Warren Mc,Ft. Mill SC
Our sales person (JR) was very helpful and polite to both me and my wife. Very good experience and we would recommend the dealership and sales person to anyone I hear of looking for a new veh.
Frank R,Stanley NC
Always pleased with sales and service depts at McKenney
Tina M,Belmont NC
McKenney Dodge isa great place to have you car serviced. The service writers and mechanics are all great and always manage to work around my busy schedule to fit me in (I am now working 7 days a week and don't know from day to day what my work hours are).....The sales staff at McKenney Dodge are also wonderful people. I always recommend then to my friends when they need to buy a car or get their car serviced. I give them all a 10 on a scale ofm 1 to 10.
Beth M,Charlotte NC
" The first contact I had with your dealership was over the phone with Jeremy Webb. Based on the good feeling I got from speaking with him a few times I decided it might be worth it to take the drive from Concord to Gastonia. Bill Larosa spent hours with me and was great. He wasn't at all pushy and I never felt pressured. He spent allot of time going over the vehicle with me and at the end of a very long day recommended a great pizza place in town. My daughter and I enjoyed that very much!! Great car buying experience. The best I've ever had. Thank you!!"
" The team that helped us went above and beyond to get us in the truck we wanted and NEEDED. Gerald and Robby are blessings to your company, as are those in the background that we didn't meet face to face but worked to prepare our purchase. My husband's reaction when I picked him up from work in his new truck was PRICELESS! Thank you beyond end for helping us! God bless you all!
Erika and Chance M.,Kings Mountain, NC
"The service department, especially service writer Chuck, goes out of his way to help with repairs to my truck. He explains everything well and my vehicle is returned on the day quoted."
" It was a very pleasant experience. From my first phone call Rebecca, (who cannot be beat when it comes to customer wervice. ) Her warm and caring personality makes you feel right at home. It was the first time to visit your Gastonia location. ( My prior service was at the Belmont location. ) It was good to be back with Jay ( the tech that used to take care of me in Belmont.) He is very through, always eager to explain, in layman terms, everything that may come up in my service call. I appreciate a business where the customer is the focus!"
Jo Ann,Gastonia, NC
" Jay Rappaport has been amazing since I have had my car serviced at the Gastonia - Franklin Blvd. location. He has been very responsive to my service needs, phone calls, and emails. He has always greeted me with a hand shake and a smile. I honestly have no complaints. I once notified him of a noise I had been hearing while driving at certain speeds and he jumped in the car with me and drove around the neighborhood just to help me figure out what was causing the noise. I have never experienced such courtesy and attention from any service associate at a car dealership. Anyone can perform mechanical work on cars, but it takes something special to deliver that kind of service. I appreciate the way Jay and the rest of the staff have done for me and the way I have been respected. Will definately continue to be a customer and will spread the work to family and friends about the stellar service!
Christian H.,Charlotte, NC
"There is a reason McKenney Dodge is my 5-star dealer! Awesome service after the sale."
" Chris is a wonderful asset to your service department. He really went the extra mile to help me. And, he also pinpointed a noise for me that was coming from my car. If you get the chance... just tell him that I appreciate his kind of service."
Alesia F.,Belmont, NC
Your staff are always courteous and Chris Carlisle is always a pleasure to work with. The waiting area and bathrooms are always clean and the wireless internet is a welcomed touch!
Dan W,Charlotte NC
" Your staff consistently works to keep their customers satisfied and this is much appreciated!"
Nathan T.,Belmont, NC
" I liked the electronic invoice that was emailed to me before I picked the vehicle up. Very friendly service."
" It was nice having Jay to answer all my questions. He listened well and explained things so I could understand them easily. I have to drive about 1 hour to get there but it is worth it."
Fred B.,Forest City, NC
" I left with a feeling of trust that your firm was qualified and honest people working for you. I felt that what I paid I recieved just value. When you pay a lot, you expect a lot, and I did on both counts."
Hal W.,Indian Land, SC
" I was impressed with your corporation and Mr. John Pearson. Mr. Pearson is certainly an asset to your company and also to me. I understood the problem with my vehicle and the solution."
Donald J.,Irmo, SC
" My salesman, Junior Welch did an excellent job. He was courteous, very helpful, knowlegeable and answered all my questions. The whole experience was very satisfactory."
Julia C.,Gastonia, NC
" Jeremy Webb did a great job making my family and me feel comfortable. We told him what we were looking for and the price range and he made it happen."
Ernest W.,Gastonia, NC
"Great job, on very short notice from me. Thanks for your quick service."
I'm very pleased with the professional experienced received at your location. Every question was answered fully by Jay and the turn around time was great. As a side note: the parts dept. had someone go the extra mile to get an answer and track me down at the showroom. Thanks to Micca.
Vincent B,Mt. Holly NC
Can't say enough hoe good everyone is
Buddy M,Belmont NC
Jay and Keith always takes great care of my car. I am always informed very professionally of what is being done. McKenney is lucky to have good people. That counts more than anything
Doug G,Stanley NC
I WAS ON A TRIP VISITING RELATIVES AND I APPRECIATE THE SERVICE AND THE HELPFULNESS OF YOUR STAFF.
Kirk J ,Zelienople, PA
I HAVE PURCHASED 7 UNITS FORM THEM, THATS WHY I KEEP COMEING BACK.
Russell Miller,Gastonis NC
Since people assist PEOPLE, rather than companies assisting people, Chris has always provided us efficient, honest service, and-therefore-we are very well satisfied with McKenney Chrysler. Thank you for excellent service.
John S,Gastonia NC
Friendly service and prompt check in. Appreciate the toys in the waiting area to keep my four year old busy during the wait.
Donna E,York SC
Thank you to Chris Carlisle for making my unscheduled maintenance visit cheerful and update. I appreciate his sense of customer service and dedication.
Terry D,Lowell NC
very good experience they got me in on the the day i called for an oil change very happy with that because before this would have never happened so in my view things are getting better......THANKS
Dwight E,Gastonia NC
It's hard to rate the quality of the work so soon after it was done, however, based on previous experiences with the service department, I'm confident the work was done correctly. Chris Carlisle has always been very professional and very helpful. Thank You,
Richard O,Stanley NC
Great job, thanks for everything!
Michael K,Dallas Nc
One of the best auto service experiences I have ever had. The service staff is awesome!!
Richard G,Charlotte Nc
Thank you for be so nice. And you sevice was great they do good job very clean after they done the work.And the service people was great they told wen my car we be done very nice people and would recommend your service dep to everybody i know ....... Thank you mckennycjd
Thank You, I will continue to have my vehicles service here. You get what you pay for and the service is well worth it.
Great group to work with. Called me with a question and Jeep was ready when I arrived.
It was a great experience. I will go back for my next purchase.
McKenney has always treated us with efficient service and courtesy. That is why we keep coming back.
Chris was the Service Mgr we dealt with. He was great.
Chris was the Service Mgr we dealt with. He was great.
ALL of the staff at McKenney are Awesome. Thank you all for a Great Car buying Experience.
Loved the service. Chris Carlisle was a huge help and delivered excellent service. Thank you!
2339 East Franklin BlvdGastonia, NC 28054